Shipping policy
SHIPPING POLICY
Thank you for shopping with TechCar Auto. We aim to process and deliver your order as efficiently as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays may be processed on the next business day.
During periods of high demand, holidays, or promotional events, processing times may be slightly longer.
Estimated Delivery Times
Estimated delivery times vary depending on your destination, shipping method, carrier, and other factors.
The estimated delivery timeframe applicable to your order will be displayed at checkout when available.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, customs processing, weather conditions, holidays, high shipping volumes, or other circumstances outside our reasonable control.
Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
Shipping rates may vary depending on the destination, order value, shipping method, and available promotions.
Order Tracking
Once tracking information becomes available for your order, you may receive a shipping confirmation containing your tracking details.
You can also check the latest status of your shipment through the Track Order page on our website.
Please allow some time for tracking information to update after your package has been handed over to the shipping carrier.
Incorrect Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us at support@techcarauto.com as soon as possible.
We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or shipped.
Delayed or Missing Packages
If your tracking information has not updated for an extended period or your package appears to be significantly delayed, please contact us at support@techcarauto.com with your order number.
We will review the available tracking information and assist you with the next appropriate steps.
Damaged or Incorrect Orders
Please inspect your order after delivery.
If your item arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible at support@techcarauto.com.
Please include your order number and, where applicable, photos or videos showing the issue so that we can review your request.
International Shipping
We may offer shipping to international destinations where available.
International shipments may be subject to customs processing, import duties, taxes, or other charges imposed by the destination country.
Any applicable duties or import charges will be handled according to the terms displayed at checkout and applicable local requirements.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
TechCar Auto
Email: support@techcarauto.com
Website: techcarauto.com